Something is broken
Email us with the app name, your device model, Android version, and what you did just before it broke. A screenshot helps more than a description.
Support
Need a hand?
One inbox, answered by a person: bilisamweb@gmail.com. We reply within a few working days.
Purchase or refund
Purchases are processed by Google Play. For a refund, start at Google Play › Order history. If credits did not arrive after a successful purchase, email us the order number and we will restore them.
Lost my account
Your recovery code, shown in the app under Settings, moves your balance to a new device. Without it we cannot identify an anonymous account — save it somewhere safe today.
Delete my data
Clear a single conversation in the app, or erase everything from the deletion page. Both are permanent.
Common questions
Do I need an account?
No. There is no sign-up screen. Your device generates a random code on first launch and that code is your anonymous account.
Are the assistants real people?
No. Every assistant is an AI persona. Replies are generated by artificial intelligence for support, entertainment and self-reflection, and are not professional advice.
How do credits work?
You get welcome credits on first launch, and can earn more by watching a rewarded ad or buy more in the app. Purchased credits are spent after free ones, and messages, voice minutes and transcriptions each cost a stated amount shown before you use them.
Do my credits expire?
Credits are granted in batches with their own validity period, shown in the app. When you spend, the batch expiring soonest is used first, so nothing is wasted.
How do I cancel a subscription?
In the Google Play Store app: Menu › Subscriptions › select the subscription › Cancel. Cancelling stops future renewals; the current period runs to its end.
Can I use it in my language?
Yes. The apps follow your device language and the assistants answer in it.
Is my conversation private?
It is stored on our servers so it is there next time you open the app, and it is never sold or used to train our own models. See the Privacy Policy for exactly who processes what.
I am under 18. Can I use the apps?
Only with the consent and supervision of a parent or guardian, and only if the app’s content rating allows it. Some of our apps are not intended for anyone under 13.